Our Team

David Quackenbush serves as the Safety & Security Public Safety Technology Coordinator at UNC Charlotte, bringing more than a decade of experience in law enforcement and public safety. Since joining the University in 2016, he has played an important role in advancing campus safety through the strategic application of security technology. David holds a bachelor’s degree in Criminal Justice and is a certified Physical Security Professional (PSP) through ASIS International. He brings expertise in security site surveys, system design and technology implementation, with a focus on overseeing and advancing the university’s security camera and access control systems to support a safe and secure campus community.

Austin Mitchum serves as an Advanced Security Technician with UNC Charlotte’s Safety & Security Public Safety Technology team. He has been part of the University community for more than eight years and brings nearly 13 years of experience in the security industry. Throughout his career, Austin has developed a strong commitment to professionalism, campus safety and service to others. A proud husband and father of two, he values family, hard work and making a positive difference in the community.

John Hurley serves as an Advanced Security Technician and is a Charlotte native who holds a Bachelor’s degree from North Greenville University. With more than 15 years of experience in the security systems industry, John has been a valued member of the UNC Charlotte team since 2019. He specializes in access control and security systems, with expertise in troubleshooting, system programming, maintenance and campus-wide security upgrades. Dedicated to supporting the campus community, John works to ensure security systems operate reliably and efficiently. His commitment to service and the University is reflected in being nominated for Employee of the Year twice.

Keith Dixon serves as Lead Electronic Security Technician, overseeing the deployment, integration and reliability of UNC Charlotte’s campus-wide electronic security systems. With more than 34 years of experience in systems engineering and security electronics, Keith brings extensive expertise in access control, video surveillance, system programming, troubleshooting and security infrastructure design. He specializes in maintaining and modernizing complex systems — ensuring reliable operation and supporting the continued advancement of campus safety technology. Keith also leads technical projects and coordinates field work to help ensure security systems meet the University’s operational needs.